| | |  | Bluetooth Headsets | Home » » Aliph Jawbone II Bluetooth Headset with NoiseAssassin (Black) [Retail Packaging] | | | | | | | Description: | | Jawbone II Bluetooth Headset with Noise-Canceling Microphone, v2.0, Blah Blah Black, Jawbone Branded | | | Features: | |
• Bluetooth headset in black with military-grade noise elimination technology and invisible touch controls
• Patented Voice Activity Sensor that feels your speech
• Includes 3 earbuds, 2 leather earloops, and 2 slim earloops for a personalized fit
• Magnetic USB cable and wall charger delivers 80 percent charge in 35 minutes (full charge in less than 1 hour)
• Over 4 hours of talk time and 8 days of standby time
| | | Product Details: | | | Product Length:
| 0.5 inches | | Product Width:
| 1.0 inches | | Product Height:
| 2.0 inches | | Product Weight:
| 0.6 pounds | | Package Length:
| 7.0 inches | | Package Width:
| 3.2 inches | | Package Height:
| 2.0 inches | | Package Weight:
| 0.6 pounds | | Average Customer Rating:
|  based on 641 reviews |
| | | | Customer Reviews: | |
Average Customer Review:
 ( 641 customer reviews )
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Most Helpful Customer Reviews
424 of 427 found the following review helpful:
Major Improvements but 1 Major FlawJun 30, 2008
By L. Mastrangelo
I am a huge fan of the Aliph technology. The first Jawbone is still my favorite headset of all time. It was a workhorse and the ambient sound nullification was and still is far and away the best out there.
The only faults I found in the original version were cleared up with the "New" Jawbone:
The user's listening volume is much improved. People had no trouble hearing me when I was in loud environments, but it was often difficult for me to hear them. The volume on the new version is so much better that for the first time ever, I turned the volume down because it was too loud.
The charging system on the first Jawbone was poorly designed. I've had three of them and it was a real trick to get the plug on the back of the headset to fit right for charging. The "New" Jawbone charging plug slips on easily and is held in place by a magnet- so much better! I have however, twice knocked the headset off the plug so once it is on, make sure you leave it where it won't be disturbed.
The size and weight are about half that of the earlier unit.
Styling is okay, but I really liked the glossy black and red colors on the original version and the "machined looking" slots pattern along the face of it. The new look is really feminine to me (not that there is anything wrong with that...).
So why did I give the "New" Jawbone a mediocre rating? My company bought five of these units for we "heavy users" to replace our original Jawbones. Only two of us can get these darn things to stay in position in our ears. We've tried every possible combination of ear-bud and hook and nothing seems to do the trick. Within a few minutes, it's dangling from our ears by the hook.
I am always adjusting it and during a call, I invariably wind up hanging up on the person at the other end. The primary button is activated regardless of where you press on the side of the unit when you are trying to push it back into your ear. (Even if you squeeze the sides with your thumb and forefinger) As you may know, the small clear projection nub needs to touch your cheek in order for the "Noise Assassin" to work. For three out of five of us, this is not happening making it completely useless. Note: Reviews on various sites refer to poor user audio and I would bet anything it's because they are suffering from poor fit.
I almost gave it a lesser rating but it did fit two of us and both of those guys are very happy.
Some other details: The talk time has dropped somewhat but for me that is a non-issue for me as I have a desk phone and I don't talk more than a couple of hours on my cel per day.
It comes with four hooks and three ear buds. two of the hooks are leather-wrapped and two are plastic with what look like machined aluminum bottom tips. The hooks attach in the same manner as the original Jawbone, but instead of being metal, they are slightly bendable plastic. I knew several people who broke the metal hooks when they put the headset in their pocket.
Bottom line: Make sure you buy it from someone that will take it back without a lot of grief if it doesn't fit your ear. If it does fit your ear, it will be the absolute best headset you can buy.
UPDATE: For better or worse, the unit will turn itself off if not connected to a paired device after an hour or less (not 100% sure of the time). So, if you leave the headset in your car and walk away with the phone it will eventually shut down. Presumably intentionally; presumably to save battery power.
Also, if not connected to a device (paired, but not connected)it will flash red. If paired and connected it will flash white.
292 of 299 found the following review helpful:
 Fit is crucialJun 12, 2008
By Daniel H. Hamilton
"danham"
The New Jawbone is just what I need for my iPhone and I find its quirks to be easy to get used to in exchange for fabulous sound quality. However, fit is crucial to proper operation and so be sure to buy from a store with very good return policies in case it doesn't fit your ears.
Here's the biggest issue: The voice sensor must contact your cheek in order for noise suppression to work properly. If it does not touch your cheek, the people you are talking to will hear echo, hollow sound, clipped words or other distortion. The challenge is to get the earbud far enough into your ear that the sensor is aligned properly. I have what I believe are average ears and the smallest supplied rubber earbud is still a little too big.
But as long as I remember to periodically adjust the Jawbone to keep it touching my cheek, it works quite well. I am going to experiment with other earbuds (Aliph does not sell any sizes other than the S, M & L in the box).
Much lesser quirks are that it is impossible to tell whether the headset is on or off when it is in your ear and button action when accepting/initiating/refusing a call is far from easy to control due to the invisible, non-tactile switches.
So when you press on it to seat it in your ear properly, it turns off or on, depending. This is easy to work around by starting with the unit off and pressing hard for two seconds to simulateously turn it on and seat it, but the button design is not the smartest. This design also makes it awkward to change call volume, but the default setting is fine, especially because you can adjust it in finer increments anyway on many phones.
Overall this is an excellent product, marred only by limited fit options and slightly dumb ergonomics. I plan to keep it. Best testimonial came from my daughter, who when I called her a few minutes ago asked, "Are you still using the Jawbone?" If she has to ask, that means it's working (grin).
UPDATE: I tried the Jabra clear gel earbud with the long "tail" and it works quite well. I can use the JB without the ear loop now, though I prefer retaining it for safety. Sound is good and fit is much improved.
-dan
120 of 122 found the following review helpful:
MiniGels are the keyJun 16, 2008
By Brian Gouge
"Gadget Freak"
With the included ear hooks and black donut shaped earbuds, this thing just won't stay where it is supposed to for me. Nearly every bad review seems to be about fit or sound, and with the Jawbone, sound depends on fit. If you can't get the New Jawbone to fit right, it is just not going to work correctly.
I found Jabra MiniGels at my local Verizon store in a 4-pack for $3. It's actually 2 each of 2 sizes, marked "14" and "83", which the package claims is "two standard and two small". The "83" size is larger and that's what works for me. They fit tight, in place of the black donut earbuds. The angle that worked best for me is about 15 degrees upwards of pointing at the white Voice Sensor. I could angle them almost 45 degrees and then the MiniGel would go really deep into my ear and fit really tight, but after a few hours this was increasingly uncomfortable. For me, a lesser angle is still very secure without being as tight and irritating to my ear. The looser it is, the more it can droop down over time, especially when eating or chewing gum. If it droops down, then it is no longer properly aligned towards the mouth and the white voice sensor loses good contact the face.
The best way I found to put it on with the MiniGels is to start with the Jawbone pointing down towards under my chin, and then twisting it upwards into place. I can do it without looking in a mirror now, and holding only onto the sides without going anywhere near the button surfaces. If feel like I need to poke it deeper into my head while pulling on my ear to seat it better, I can poke my finger directly on the gel or the black plastic post that holds it, rather than mashing on the button surfaces of the Jawbone.
Even with the Voice Sensor, the New Jawbone is not wind-proof. If you call yourself and listen on a muted phone in your other ear, you can hear how the background dampening algorithms work for things like turning on the kitchen sink -- the water sound comes through full volume briefly and then the jawbone starts to filter it out. If you talk without the white voice sensor properly touching your face, the algorithms will treat your voice as noise and actively try to filter you out. Wind is not a constant noise and so wind sounds will come through to the caller with varying levels of filtering. Callers will hear some of your radio if you leave it on loud enough. At the extreme, I've been able to make myself unintelligible to callers by rolling ALL my car windows down at highway speeds and wearing the Jawbone on the window-side ear, but most convertibles aren't as bad as that, and honestly, car windows do roll up for important phone now calls don't they? Understanding how the noise filter works may help you not rate the Jawbone unfairly... It has to work the way it does or no one would hear you when you start talking with a consonant sound (Like "Sh") because the voice sensor hasn't heard your voice through your face bone yet.
After only a few days now, I can't say if the MiniGels will ever split. The "83" I've been using shows no wear or cracks after stretching it off and on many times, and also carefully twisting it around many times (it fits really tight) trying to find the perfect angle, and from switching left-ear and right-ear a few times too. Even if they do eventually crack or split, they were pretty cheap, and after a while I'd want to replace them just for sanitary reasons! I only mention this because other reviews that led me to the MiniGels mentioned that the eargels they tried had split. I think it was in reference to the original Jawbone where you had to actually modify one of the twist-on earbuds so the eargel would fit in place of the stock rubber, which would lead me to also think that doing this would result in rough edges which could cut and begin cracks.
I still have over 20 days left to decide if the New Jawbone is a keeper (I found this one at a local AT&T store). With the MiniGels it fits well without even using an earloop! It doesn't fall off; I can swing (Mosh?) my head clear upside-down and it stays on. Even with the best I could get it to fit with the included Leather earloop and black donut earbud, it would fall off right onto the floor any time I bent over. Why can't Aliph get this right? They must get so many returns just from bad fit; you would think they would figure out something better.
The packaging for the MiniGels from Verizon says, "Compatible with EarWave and FreeSpeak". I had to ask for them at the "Tech Support" / Parts counter, they were not on display, and only the Manager knew where they were. I called ahead before I drove there to make sure they even had any. The package says EargelWaveCombo2pk008 100-2303-08 with UPC code 607421730129. I hope this helps you all. For $3, trying the MiniGels is very worth it before you return your New Jawbone.
82 of 84 found the following review helpful:
 Most of the "fit" problems are due to the lack of instructionsJul 11, 2008
By Young
"GoRedSox"
Purchased this after a lot of amazon reviews.
The sound quality is as described (positives) in most of the reviews, and very happy with mine in all situations (street, wind noise, driving highway speed noise, and even in my convertible top down at city speeds).
Jawbone "Fit" problem that most people report could have easily been corrected by treating the ear-loop as an adjustable eye-wear and hand-adjust for a good fit. I had a initial problem also -- the ear-loop wire was too close to the top of my ear and was uncomfortable to wear after a few min.
Here is a simple guide.
1. Take the ear-loop off.
2. Find the ear bud that fits your ear, both comfortable and would actually hold the unit on without the ear-loop. That size would provide both the tight enough and comfortable fit.
3. Put a ear-loop on. Start adjusting the top so that there is no to little pressure to the top of your ear. I found that ear-loop sizes makes very little difference (included large, small, etc sizes are too similar to make a difference anyway).
4. Then bend the ear-loop toward to unit so that it provides support on the back -- but no need to go for a exact or tight fit. If you had used wire-frame eye-glasses, you should be familiar with this process.
5. The key steps are the #2 and #3 above. Should not take you more than a few minutes to get the comfortable enough fit you need, and forever to get that perfect fit (just like eye glasses).
======== Not related to "fit" problem, but Quality of my unit ====
- Update after 2+ weeks of use.
- Too bad I cannot change the 5 star rating down to some lower # based on this updated experience.
The fit (as adjusted above) and sound quality has been great.
The Problem with my Unit: My unit shuts down randomly, almost regardless of the battery status (I have hade my unit charged near full, since I was not traveling during this period). Most often during a call, and seldom during standby. Once the unit shuts down, it behaves as if the battery has run down and would not turn back on, for up to 15 mins (did not try after that). But after an hour or two, the unit could be turns on and operates for a few more hours (and for even 1 hour conference call). So this is not clearly run-down battery problem, but something else.
Now for the Aliph (the MFGR) Customer Service: Called Jawbone directly, and they insist that the problem is my phone dropping the call. Now I explained that yes, this could happen if you have the phone in your pocket, and some keys could be pressed..., but it does not explain the case when I had the phone on my desk, nor explain why the unit would not turn back on (not just dropping the call, but shutdown), yet operate properly after a ~ few hours. The Customer Service insisted that this is not a problem with their unit -- would not even recognize the logical disagreement in the evidence I provided and their explanation. This problem happened about every other day with normal business use (~ 1 hour talk, ~15~20 calls, 6+ hour standby per day). BTW, I got to a live person to talk to in less than 1 min -- fairly positive and frankly impressive when I now normally expect menus, menus and more phones menus and no live person interaction for 10~20 min.
I am returning the unit for replacement -- still like the sound quality and the fit. If the replacement behaves the same way as my current unit, I will be giving up on this unit and seek alternative.
=============
Quick update on replacement -- the replacement unit (new) works flawlessly. Perhaps the quality problem discussed on this forum is true for this manufacturer for now...
64 of 65 found the following review helpful:
 Excelling noise cancellation + Super Low Volume = UnusableJun 23, 2008
By Gadget Kid
I have tried Sony Ericsson HBH-610, Motorola h12, BlueAnt Z9 and the original Jawbone. I was very impressed with the original Jawbone's performance. But the ear hook was not comfortable.
So i bought this jawbone 2. I tested the noise cancellation feature, and it works wonderfully, even better than the original jawbone. It even works quite well with wind. The other end can hear me without much background noise.
When driving on highway with windows opened, the other end cannot hear any background noise.
So the technology works!
Now to the real BIG ISSUE: Incoming volume.
Despite noise cancellation works like a charm, the incoming volume is way too soft. I turned it to max, (both on the phone and on the jawbone 2), if I am driving (even with windows closed), just the road noise already overpower the incoming volume making a conversation impossible.
Even if I press the jawbone firmly towards my ear, (it helped a bit) but I still was only able to hear 60% or 70% of what the other person is saying.
In a normal restaurant setting during lunch hour, the volume (at max setting) is just loud enough IF I continuously press the headset towards my ear as hard as possible.
I have tried letting its built-in auto-volume adjustment work, but it's even worse. So I always set the volume to max manually though that doesn't help much either.
Battery life is OK. But I need not go into that aspect since the incoming volume is so soft that the thing is basically unusable in any non-quiet setting.
No matter how good the outgoing noise cancellation is , if the incoming volume is too soft, the headset is still unusable in noisy environment.
I know they purposely limit the max incoming volume to avoid law suit on hearing impairment. But they made the incoming volume to an unacceptably low level.
I checked with the Aliph support page, they clearly said there is no way to further increase the incoming volume. And that they lowered the max volume to avoid hearing damage. Hm... how about permanently muting the incoming sound? Then for sure it won't incur hearing damage.
Having said all these, it is a stylish cool headset and I could use it in a quiet area. But wait, only quiet area? Then what's the point to pay 100+ dollars for this so called noise cancellation headset?
Skip this model. Get the original Jawbone if you want a usable headset with good noise cancellation feature.
See all 641 customer reviews on Amazon.com
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