| | |  | Batteries | Home » » Motorola SURFboard SBV5220 Digital Voice Modem with Integrated Battery Backup | | | | | | | Description: | | Latest on the agenda is the Motorola SBV5220, a combination modem and phone adapter, equipped with an integrated Lithium-ion battery back-up, providing up to eight hours of battery back-up in the event of a power outage in the home. The SBV5220 serves as a single device connecting customers to their digital voice and high-speed Internet services. The SBV5220 can power up to two phone lines in the home using standard RJ-11 connectors. The eMTA can connect to a computer through either a 10/100Base-T Ethernet or a USB data port. | | | Features: | |
• Motorola SBV5220, a combination modem and phone adapter, equipped with an integrated Lithium-ion battery back-up,
• The SBV5220 serves as a single device connecting customers to their digital voice and high-speed Internet services.
• SBV5220 can power up to two phone lines in the home using standard RJ-11 connectors
• The eMTA can connect to a computer through either a 10/100Base-T Ethernet or a USB data port.
| | | Product Details: | | | Product Length:
| 12.0 inches | | Product Width:
| 4.0 inches | | Product Height:
| 10.0 inches | | Product Weight:
| 5.0 pounds | | Package Length:
| 12.7 inches | | Package Width:
| 10.9 inches | | Package Height:
| 5.0 inches | | Package Weight:
| 4.1 pounds | | Average Customer Rating:
|  based on 16 reviews |
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Most "cell phone accessories" shipped worldwide. All "cell phones" ship from wholesale warehouse in USA.
| | Customer Reviews: | |
Average Customer Review:
 ( 16 customer reviews )
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Most Helpful Customer Reviews
57 of 64 found the following review helpful:
Comcast does not allow you to use it with Digital voiceOct 08, 2007
By J. MacNeil
I purchased one of these modems and Comcast would not allow me to use it with their digital voice service. I filed a complaint with the better business bureau, but again was told by the vice president of the digital voice division that it cannot be used even though they installed the same modem for me to use their service.
Comcast is working with Motorola to come out with self install kits so you cannot use your own EMTA unit until that process is completed.
21 of 21 found the following review helpful:
 Great product, Comcast compatibleOct 07, 2011
By Chris
Bought this eMTA modem (for use with digital internet and phone) after Comcast told me I would be charge a $7/month rental fee automatically for using theirs. They said that this modem was not sold anywhere, but that if I found one that was compatible, it would work and the fee would be waved. When the installation technician (a contractor who is not an employee of Comcast) came to set up my phone and cable, they hassled him about the modem, but he was on my side and made it work.
According to Comcast's website, there are only SOME geographic areas where they allow you to use your own eMTA modem, but they do not say what those areas are (I am in the Northwest - Seattle area). I suspect that if you have an installation technician who does not work for Comcast, you will have no problem getting this thing to work for you.
Another note - the thing looks and feels big and bulky, so if something "sleek" is what you are looking for, this is not the modem for you. Integrated battery back up is great - if the power goes out, you will still have phone service.
12 of 12 found the following review helpful:
Motorola modemOct 29, 2010
By J_P
I had to return the modem back to the seller as Comcast would not allow me to use the modem I purchased online.
5 of 5 found the following review helpful:
 Comcast TrapSep 14, 2011
By Disappointed
As a few previous reviews state, this equipment can no longer be activated by Comcast services. (September 14, 2011) Save your money if you are attempting to connect new Comcast services with this modem. Also, Comcast requires user-owned modems to be purchased from Best Buy. Enjoy the retail prices at Best Buy and Comcast, bundled together for your convenience.
8 of 10 found the following review helpful:
Free from CoxDec 02, 2007
By WorldWideBrad
I've had this modem for about a month now. It's just as good as the other Motorola modem (SB5101) I bought earlier this year from Walmart which was less than $60. The biggest difference is this one is almost twice the size as the SB5101 because of its battery backup and its a lot heavier too. Anyway I moved and got a package deal from Cox that included tv, internet and phone service so they threw in this modem as part of the deal. Of course I don't get to keep if I end my service but who cares? Great product and a great deal from Cox.
See all 16 customer reviews on Amazon.com
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